Terms of service
Last updated October 6, 2026
1. Agreeing to these terms
SimplrServ is run by SimplrServ ("we"). By creating an account or using SimplrServ you agree to these terms on behalf of yourself and the business you sign up ("you"). You must be at least 18 and allowed to act for that business. If you do not agree, do not use the service.
2. The service
SimplrServ gives service businesses a booking page, scheduling, invoices, payment links, discounts and automated emails to their own customers. We may add, change or remove features over time.
3. Your account
Keep your login private and your email address current. You are responsible for everything done through your account and for everything on your page, including prices, policies, photos and customer quotes. You must have the right to use anything you upload.
4. Your business and your customers
Your customers buy services from you, not from SimplrServ. We are not a party to those sales. You alone are responsible for the work you do, your prices, your cancellation and deposit policy, refunds, disputes, any licenses and insurance your trade needs, and collecting and paying any taxes on what you sell. Invoices created by the service are records you issue to your customers; check that they meet your own tax requirements.
5. Payments from your customers
Online payments from your customers are processed by Stripe on your own Stripe account, under Stripe's agreement with you. The money goes from your customer to your Stripe account; we never receive or hold it. Stripe's processing fees, refunds, chargebacks and disputes on those payments are yours to handle. Card details are entered on Stripe's pages and are never seen or stored by us. We are not a bank, a money transmitter or a payment processor.
6. Emails sent for you
The service sends emails to your customers in your business's name: confirmations, reminders, invoices, review requests and rebooking reminders. You tell us to send them, and you are the sender. You agree to: add only people who have actually asked for your services; keep a real postal address on your account so it appears in your emails; never use the service to send spam; and respect anyone who opts out (the service does this for you on review and rebooking emails). You are responsible for following the email and consumer-protection laws that apply to your business.
7. Reviews and customer quotes
Review requests must go to all your customers, not only the satisfied ones, and you may not offer anything in return for a positive review. Customer quotes on your page must be real, from real customers, and used with their permission.
8. Subscription, renewal and cancelling
When you start a plan you choose a billing period (monthly, or prepaid for 3, 6 or 12 months) and are charged the price shown for that period, in US dollars, in advance. Your plan renews automatically at the end of each period, at the same price and for the same length, until you cancel. You can cancel at any time from the Billing page in your dashboard. When you cancel, your plan stays active until the end of the period you already paid for and then stops; you are not charged again. Payments already made are not refunded, including for unused time, unless the law requires it. If a payment fails we may pause your page until it is fixed.
9. Founding price
If you start a plan at the founding price, you keep that monthly price for as long as your subscription stays active without a break. If you cancel or your plan ends, the founding price ends with it.
10. Price changes
We may change our prices. A change never applies to a period you have already paid for, and we will email you at least 30 days before a new price applies to your renewal so you can cancel first. This does not apply to an active founding-price subscription.
11. Page setup we do for you
If you ask us to set up your page, we build it from what you send us or from what your business has posted publicly. You are responsible for checking that the prices, hours and details are right before you share your link.
12. Your content and data
You keep ownership of your content and your customer list. You give us permission to store, display and process them only as needed to run the service for you. You can download your customer list from your dashboard at any time. You can close your account from Settings, which deletes your page and your data from the live service.
13. Acceptable use
Do not use the service for anything illegal, to mislead customers, to send spam, to post content you do not have rights to, to try to break or overload the service, or to access another account. We may remove content or pause or close accounts that do.
14. Privacy
Our privacy policy explains how we handle personal information. For your customers' information, you decide why and how it is used and we process it on your behalf to provide the service. You are responsible for any notices or permissions your customers are owed.
15. No warranties
The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the service will be uninterrupted, error-free or that it will bring you any particular number of bookings, reviews or amount of revenue.
16. Limit of liability
To the fullest extent the law allows, SimplrServ is not liable for lost profits, lost revenue, lost data, missed bookings or any indirect, incidental, special or consequential damages. Our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the event that gave rise to the claim.
17. Your responsibility to us
If someone brings a claim against SimplrServ because of your business, your work, your content, your emails to your customers or your breach of these terms, you agree to cover the resulting losses and reasonable costs.
18. Ending the agreement
You can stop using the service and close your account at any time. We may suspend or close an account that breaks these terms, risks harm to others, or stays unpaid. If we close your account for a reason other than a breach, we refund the unused part of any period you prepaid.
19. Changes to these terms
We may update these terms. If a change is significant we will email you before it takes effect. Continuing to use the service after that means you accept the change.
20. Contact
Questions about these terms: help@simplrserv.com.